First published at 12:15 UTC on January 23rd, 2024.
Wondering about the GoPro subscription's paid 'no questions asked' camera replacement perk? Here's my experience recently using the service, with some definite frustration in accessing the support service channels, but an overly …
MORE
Wondering about the GoPro subscription's paid 'no questions asked' camera replacement perk? Here's my experience recently using the service, with some definite frustration in accessing the support service channels, but an overly positive experience otherwise.
I'll cover a basic cost analysis, whether I think this feature and the subscription offer value, and what I've learnt going through the policy.
A couple of worthwhile notes, this does cost you, and that cost depends on the specific camera being replaced, tax was additional. You need to return your old camera, working or not, and they want the serial number to start the process.
I had to pay for return postage, however I was offered a free accessory that more than covered the cost. There's plenty of reports of people getting a newer generation camera. I had my GoPro 10 replaced and received a GoPro 10.
Why did I use the service? My GoPro 10 failed after two years of heavy use. So outside warranty, but still disappointing as I still have a Hero 8 that works and is much older.
Don't forget to subscribe and hit that notification bell!
https://motojournokris.com/youtube
LESS