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#42 Creating the Ideal Customer Services for a Crypto Company - Clemens Behrend

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First published at 06:52 UTC on February 17th, 2023.

#bitpanda
#customerservice
#ftx

thecryptopodcast

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All Episodes can be found at www.thecryptopodcast.org

Podcast Coaching + All Social Media + Donations link https://bio.link/podcaster

Our Facebook Group can be found at https://www.facebook.com/thecryptopodcast

========================
About my Gu…

All Episodes can be found at www.thecryptopodcast.org

Podcast Coaching + All Social Media + Donations link https://bio.link/podcaster

Our Facebook Group can be found at https://www.facebook.com/thecryptopodcast

========================
About my Guest:
Clemens holds a BSc degree in Economics and has a rich background in building customer-facing support solutions in Web 3. He spent five years building Bitpanda's customer support/community department from scratch and scaling it from pre-seed to unicorn. His knowledge in the field is extensive, and he is known for his strong analytical and managerial skills.

What we Discussed:

- Scaling up Customer Service for Bitpanda

- His Crypto Journey

- Advising a Winery to use Bitcoin

- Mining to Heat Houses or Buildings

- FTX

- Pros and Cons of Ai and Chat Bots

- Customer Acquisition

- Social Media Tips

- NFTs

and more

How to Contact Clemens: