First published at 12:04 UTC on December 4th, 2019.
Digital transformation has broadened the scope for more engaging brand-customer interactions at all stages of customer experience. Watch this video to know how.
For reliable data management services, visit our website: https://www.cogneesol.com/re…
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Digital transformation has broadened the scope for more engaging brand-customer interactions at all stages of customer experience. Watch this video to know how.
For reliable data management services, visit our website: https://www.cogneesol.com/restaurant-data-entry
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New Digital Reality for Restaurants : The digital reality for restaurants is nothing but the utilization of technological advancements to streamline business operations and their positive impact on the restaurant industry.(0:21)
Digital Restaurants 2.0 : Latest technologies like Artificial Intelligence (AI) and Machine Learning have redefined the restaurant operations completely; be it for dining customers, employees, and local or online food delivery. (0:37)
Big Brands Lead the Pack : Big brands like Dominos, Panera Bread, Starbucks, etc. have adopted the digital approach to make the experience of their customers personalized, leading to enhanced digital sales. (0:53)
Digital Restaurants Today : The BCG’s 2017 survey revealed that customers use the digital source to discover restaurant information, leave a review that impacts sales directly;
• 60% downloading the restaurant app
• 20% placing orders through websites
• 15% placing orders through apps
(1:12)
Digital Restaurants Tomorrow : Display ad efforts and SEO are being replaced with mobile and social media platforms. Also, automated in-store tasks, drone food delivery, and more are creating quite an impact. (1:40)
Four Technologies Likely to Impact Restaurants in the Future (2:01)
Voice for Billing and Payments: A lot of restaurants have introduced voice recognition apps that makes ordering and paying for the food a seamless experience using the voice of the customer, leading to a fast and efficient service. (2:05)
Virtual Reality Experiences: Wi..
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