First published at 11:29 UTC on December 11th, 2020.
Visit Official LiveChat Website 👉 https://lc.chat/TtqMc
Overview
LiveChat helps about 27,000 users worldwide to get their questions answered every day. Big companies like PayPal, IKEA and Adobe trust their service, and with good reason: Unlike email…
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Visit Official LiveChat Website 👉 https://lc.chat/TtqMc
Overview
LiveChat helps about 27,000 users worldwide to get their questions answered every day. Big companies like PayPal, IKEA and Adobe trust their service, and with good reason: Unlike email or FAQ support, having live chat software installed provides users with a live and direct experience. Fast support means more satisfaction, more trust, and even more sales.
Of course, you could also offer telephone support, but chat support has some advantages that telephone support can’t offer. First of all, you don’t need an expensive telephone line or a complicated technical setup, and since you are working on a screen, LiveChat allows you to share links, images, and videos. What’s the saying? A picture is worth a thousand words.
LiveChat can be integrated on any website. All you have to do is copy and paste a piece of code. If you use a popular CMS like WordPress, Shopify, etc., there are even plugins and apps available to integrate LiveChat without fiddling around with your code.
Currently, you can also connect the Facebook Messenger directly with LiveChat. The main advantage is that your agents don’t need a Facebook account. Also, you won’t miss any messages, because you can handle everything from one place. Other social media channels like Twitter, Instagram or WhatsApp aren’t supported yet, but you can vote for them to be included in the future.
Visit Official Website 👉 https://lc.chat/TtqMc
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