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Fake Tech Support | Eco Software Solutions LLC | +1-844-562-2265

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First published at 13:26 UTC on January 14th, 2024.

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This video is proof of scam and unethical business practices conducted by Eco Software Solutions LLC and its owner Saurabh Mishra. This video is for evidence only and does not really contain funny or interesting parts. This is evidence that the company is a typical tech support scam call center based out of India. More information: https://scammer.info/t/eco-software-solutions-llc-an-indian-tech-support-scam-call-center/146621

Company: Eco Software Solutions, LLC
DID: (844) 562-2265 (found on us.ecosoftwaresolutionsllc.com)
Time & Date: 4th Jan 2024, 09:28am EST
Agent: James Johnson

00:24 Scammer claims the popup is a trojan and someone tried to hack my computer after I tried to describe him a fake popup. He should have understood it's not a virus and rather a popup, especially as he explains how to leave the popup fullscreen at around 03:20.

10:12 Scammer pings outlook.com which just shows if the computer can reach the website. There is no sense in doing that at this time. He could have simply opened the browser and tested the connection. This is misleading.

11:04 Scammer deleted the log file of the scanner and claimed that he deleted the virus. THIS IS NOT TRUE. Even if there was a virus, deleting the log file will not change anything. Log files are simple text files and are not malicious at all.

12:50 Scammer deletes the temp folder which has no impact on the situation whatsoever. Useless and misleading.

15:30 Scammer claims he removed the trojan and will block it in the future using my IP address. He is just talking random things to mislead me.

17:23 Scammer tries to solve the captchas and is incredibly stupid and slow. Just for the lolz

18:24 Their payment gateway

19:30 Scammer provided me an email address to send my credit card details to. Upon research, this email address is associated with an elderly person in the US, likely a victim of this scam. Tried to reach out but no reply.

Note: The fake popup was put..

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